Shipping & Policies

Welcome

Zenforet made all the items as "made to order", so please feel free to send us your measures after your order, as then we can make the item personalized for you.

Shipping

Since they are all made to order, a 2 to 3 weeks is required for realization and modifications.

Returns & Exchanges

I gladly accept returns and exchanges

Just contact me within: 14 days of delivery

Ship items back to me within: 30 days of delivery

I don't accept cancellations

But please contact me if you have any problems with your order.

The following items can't be returned or exchanged

Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:

  • Custom or personalized orders
  • Perishable products (like food or flowers)
  • Digital downloads
  • Intimate items (for health/hygiene reasons)

Legal imprint